Incident Management

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Real-Time Alerts

Fans can alert staff of spillages, alltercations, lost items, etc. all in real-time.

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Quickly Fix Problems

Staff will receive the alerts submitted by fans and quickly work to address the problem.

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Workflow Automation

Problems reported by fans will be assigned to the appropriate staff member based on the situation.

Real time fixes to real time problems

A big part of a fans decisions to return for another game is their experience with the staff. Make sure you leave the fan with a positive experience and perspective of your venue by enabling your staff to quickly and effectively resolve issues.

Contact us or request a demo to find out how Ovation can help your venue.